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Live within large, complex health systems including BJC HealthCare, Washington University, and Siteman Cancer Center  See results

Data Insights

Every action a patient takes, and every one they do not, becomes an engagement signal your teams can act on. Data Insights begins with your first orbit, and you own your own data.

Track. Index. Align. Optimize.

From the first patient in your first orbit, CareOrbit turns actions and inactions into an engagement index, aligns it with the outcomes you care about, and keeps optimizing each patient's experience.

Step 01
Track every action, and inaction
CareOrbit tracks all user actions and inactions with the system: what was opened, completed, skipped, and when.
Signals accrue from the first patient in your first orbit. No separate instrumentation project.
Step 02
Generate the engagement index
Behavior is scored against a predetermined ideal engagement pattern, the one that supports an ideal care journey.
One index per patient, per journey, readable at a glance and comparable across cohorts.
Step 03
Align with outcome metrics
The index is aligned with the outcome metrics you already report on: readmissions, program starts, completion, satisfaction.
So engagement stops being a soft measure and becomes a leading indicator your teams can act on.
Step 04
Optimize every journey
Proprietary AI-based engagement tools keep tuning each patient's experience toward what works.
The goal is simple: every patient successfully navigating their current health journey.
Yours from day one

It begins with your first orbit, and it is yours.

There is no separate data project to stand up. The moment your first orbit launches, engagement data starts accruing, in your brand, about your patients, and owned by you.

Your data
You own your own data
Everything your orbits generate belongs to you, inside your governance, from day one.
Included from orbit one. Engagement data starts accruing the moment your first orbit launches.
Owned by you. Patient-level data stays yours. CareOrbit never sells or shares it.
Reported your way. By journey, service line, cohort, or program, aligned to the metrics you already use.
Committee ready. Reporting your quality and program leaders can take into the room.
Data Insights
Insights as a service
Findings from de-identified, aggregated engagement data, available as a service beyond your own reporting.
For health systems. How engagement patterns differ across journeys, populations, and programs.
For life sciences and payers. How patients actually navigate the journeys their products and plans depend on.
For other industries. Benchmarks and analyses built to a question, delivered as a service.
Always de-identified. Aggregated and governed. Never your patients, never your patient-level data.
The engagement index

A number that means on track.

CareOrbit tracks every action and inaction across the system and scores it against a predetermined ideal: the engagement pattern that supports an ideal care journey. The result is an index your teams can read at a glance.

01
Actions and inactions
Opens, completions, skips, and silences, every signal counts, including the missing ones.
02
Scored against an ideal
A predetermined ideal engagement pattern defines what on track looks like for each journey.
03
One readable number
An index per patient and per cohort, so a navigator sees who needs a call today.
04
Tied to outcomes
Aligned with your desired outcome metrics, so engagement predicts results instead of describing activity.
Always optimizing
Adaptive
AI-based engagement tools adjust timing, channel, and content per patient.
Proactive
Falling engagement surfaces before it becomes a missed appointment.
Learning
Every journey improves the ideal pattern the next one is scored against.
Human
The index points your team to the right patient. People make the call.
Data Insights

Insights as a service.

Beyond your own reporting, Data Insights offers findings drawn from de-identified engagement data as a service, for health systems, life sciences, payers, and other industries that need to understand how patients actually navigate care.

01De-identified by default
Insights are drawn only from de-identified, aggregated engagement data across journeys.
02Built to a question
Benchmarks, cohort analyses, and engagement-to-outcome findings scoped to what you need to know.
03Delivered as a service
Recurring reports or one-time analyses, for health systems, life sciences, payers, and other industries.
04Grounded in real journeys
Not survey data: observed behavior from patients navigating real care journeys.
Privacy, by design
De-identified, aggregated, and governed.
Data Insights draws only on de-identified, aggregated engagement data. Your patient-level data stays yours, inside your governance, with HIPAA, SOC 2, and HITRUST documentation ready for review.
Common questions

What your team might ask.

No new dashboards to learn, no data project to stand up. Data Insights comes with your first orbit and grows with every one after.

Who owns the data?
You do. Your patient-level data is yours from the first orbit, inside your governance. Data Insights uses only de-identified, aggregated data.
What is the engagement index?
A score of each patient's actions and inactions against a predetermined ideal engagement pattern, the one that supports an ideal care journey.
How does it connect to our outcome metrics?
The index is aligned with the outcomes you already report on, so engagement becomes a leading indicator rather than a vanity metric.
What does the AI actually do?
Proprietary AI-based engagement tools continuously tune each patient's experience, timing, channel, and content, to keep them successfully navigating their current health journey.

See the engagement index on a real journey.

Twenty minutes, no demo script. Bring one care journey and the outcome metrics you already report on, and we will show you what Data Insights adds from the first orbit.

Not ready for a call?
Get the CareOrbit Data Insights info sheet by email.