Live within large, complex health systems including BJC HealthCare, Washington University, and Siteman Cancer Center See results
Behavioral Health
Measurement-based care, without the administrative weight
Validated screenings, delivered on schedule, scored automatically, and surfaced to the care team when risk is rising. eScreening is a live CareOrbit product today.
A trusted digital guide your patients keep, from intake through ongoing recovery.
Your program in your clinicians' own words, delivered when each step actually matters. Alongside the intake packet and the follow-up call, an orbit adds a consumer-grade digital mentor: engaging video, email, and text outreach that keeps patients engaged, reassured, and connected between sessions.
Built to your program and your crisis resources before launch. Nothing added to your team's day.
One orbit, issued once, working for three audiences at the same time.
For the patient
They know what to do
A clear understanding of their diagnosis, the program, and who is caring for them
What each session asks of them and what to do between them
Their medications explained, including why they continue after they feel better
Which symptoms mean call us, and the crisis line your program designates
For your team
Nothing added to the day
Ordered from the workflow you already run, no new FTEs
Fewer calls asking what intake already covered
Your program and your brand, not a generic wellness app
We build and maintain the content, including program updates
For the program
You can finally see it
Who opened their orbit and who never did, by patient
Check-in responses routed back before the next appointment
Engagement and completion by program and by site
Optional: validated measures such as PHQ-9 and GAD-7 scored automatically
How to begin
Start with one, add the rest
Most programs start with an intensive outpatient program or a medication start.
Program support. Intensive outpatient, partial hospitalization, and group programs.
Medication start. What it does, what to expect, and why it continues.
Discharge and step-down. The highest-risk window after an inpatient stay.
Family and support. A version for the people helping at home.
A patient’s orbit can evolve as their journey needs change
One orbit supports the full journey, adapting as needs change
The same orbit advances through three versions on its own, with no new app or login.
01
Acquisition and intakeBefore the first session
Outreach that helps people choose your program, what to expect at intake, and how to get started.
02
Program supportThrough active treatment
What each phase involves, medication guidance, skills between sessions, and attendance support.
03
Recovery with PROMsAfter the program ends
Relapse prevention, ongoing support, and validated measures collected on schedule and returned to the team.
How it deploys
Issued from the workflow you already run
From the CareOrbit app, a scheduled flat file from any EHR, a patient list, a QR code, or a text message.
No new FTEs. Nothing added to anyone's day.
White-label. Your brand, your voice.
Live in a quarter. From kickoff to first patient.
The understanding gap
The six days between sessions.
A weekly session is one hour out of one hundred and sixty-eight. Recovery, relapse, medication decisions, and the choice to come back next week all happen in the other one hundred and sixty-seven, at home, where the program has almost no presence. That is the understanding gap, and the figures below are what it costs.
What the gap costs
None of this is decided in session. Each one turns on whether a patient understood the plan, kept taking the medication, recognized a warning sign, or came back next week.
1 hour
In session, per week
The only hour of the week you can see.
167
Hours on their own
Where relapse, medication decisions, and dropout actually happen.
1 in 4
Appointments missed
No-show rates in behavioral health are among the highest in medicine.
Every day
Managed alone
Medication, coping, sleep, and the decision to come back next week.
Measurable ROI
How an orbit provides value.
Every orbit is built based on your target clinical and financial outcomes including revenue to protect, costs to lower, opportunities to expand and staff resources to support.
01
Fewer appointment no-shows
The largest and most immediate revenue leak in behavioral health, and largely an engagement problem.
02
Lower early dropout
Most patients who disengage do so in the first few sessions, before treatment has had time to work.
03
Better medication continuation
Psychiatric regimens are abandoned at the first side effect unless someone explains what to expect.
04
Fewer 30-day readmissions
The costliest between-session failure, and the one most often preceded by an unrecognized warning sign.
05
Fewer avoidable crisis presentations
A plan in the patient's pocket instead of an emergency department at midnight.
06
Fewer inbound calls per episode
Every repeat call is clinical time spent re-explaining what was already covered.
07
Higher measure completion
Required for quality programs and value-based contracts, and usually chased by hand.
08
A visible program differentiator
A branded treatment experience is something few competing programs can show a referrer.
Behavioral health care journeys currently supported.
[Placeholder: behavioral health orbit library to be supplied by the CareOrbit team.]
01
[Placeholder: behavioral health orbit list]
Awaiting the department bundle from the CareOrbit team
Clinical evidence
The trial behind the platform.
The platform's controlled trial was run in surgical oncology, not behavioral health. We show it as measured and let you judge the transfer.
Controlled clinical trialSiteman Cancer Center, Washington University School of Medicine
People understood more, asked sooner, and needed the system less
A controlled trial in surgical oncology compared an orbit against usual care. The mechanism it tested is the one behavioral health depends on: whether a person understands their plan and knows how to reach help between appointments. Applying these percentages to a behavioral health population is a modeled transfer, not a measured behavioral health result.
From live oncology deployments. Behavioral health orbits are built on the same platform.
Patients see it as incredibly easy to understand and use. We use it to open up dialogues so much faster. Families just run with it!
Chief of Section, Surgical Oncology
It's seen as incredibly easy to understand and use. They (patients and families) just run with it.
Nurse Navigator, Siteman Cancer Center Surgical Department
By the numbers
What better engagement is worth in a year.
Modeled illustration, not observed results
Call-reduction figures are measured in surgical oncology and applied here as a modeled transfer to a behavioral health population.
Worked on 1,200 patients a year at a 15% 30-day readmission rate and $9,000 per event, with a 25% appointment no-show rate. The call reduction is a measured trial outcome; the readmission and no-show improvements are modeled. Every rate and unit cost is a figure you supply.
1 in 4
Appointments missed
No-show rates in behavioral health are among the highest in medicine, and every missed slot is unrecoverable clinical capacity in a specialty with waiting lists.
Published behavioral health no-show literature reports rates well above other specialties. Use your own program's rate.
First few
Sessions where most dropout happens
Patients disengage early, before treatment has had time to work. Preparation and expectation-setting before the first session are the cheapest interventions available.
Published early-dropout literature across behavioral health settings.
−53%
Calls to the clinical line
Measured in the CareOrbit controlled trial. Preparedness and medication questions the orbit answered first, at four calls per patient and nine minutes each.
CareOrbit controlled clinical trial, Siteman Cancer Center. Applied here as a modeled transfer.
+65%
Understanding of the plan
Measured in the same trial. In a specialty where the treatment is understanding and behavior, this is the intervention rather than a side benefit.
CareOrbit controlled clinical trial, Siteman Cancer Center.
Modeled annual exposure
$350K
On 1,200 patients a year, at the rates shown below
382 hrs
Clinical time returned over the same year
Worked on 1,200 patients a year at a 15% readmission rate, $9,000 per event, four calls per patient at nine minutes each, a $40 loaded hourly staff cost, and a 25% no-show rate at $180 per visit. Substitute your own figures and the totals move accordingly.
20 minutes. Your behavioral health pain points, our platform.
No demo script, no obligation. We get introduced, hear which behavioral health moments are costing your team the most, and give you a brief look at the platform. Then we decide together whether it is worth a second conversation.
