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Live within large, complex health systems including BJC HealthCare, Washington University, and Siteman Cancer Center  See results

Assess

Structured patient input for any orbit, from light check-ins to formalized eScreening and PROMs reporting, or entirely on its own. No app, no login, no new FTEs.

One tool, three ways to listen.

Between visits is when symptoms shift, screenings lapse, and reportable outcomes go uncollected. Assess turns that quiet stretch into structured, usable data.

Inside any orbit
Light assessments, woven into the guidance
Check-ins arrive as part of the orbit a patient is already following, with no separate ask.
Symptom and progress check-ins scheduled to the clinical pathway: after discharge, before a follow-up, at the moments your team wants eyes on.
No new app or login. Patients answer from the same guide they already open by text or email.
Responses return to the care team dashboard and flag who needs a call before the next visit does.
Standalone
Formalized eScreening, no orbit required
A proven approach, currently deployed across VA medical centers nationwide.
Validated screening instruments run on schedule and issued the same easy ways: an order, a patient list, a QR code, or a text.
Structured results into your workflow, supporting the CPT-coded screening services your clinicians already perform and document.
Rising risk surfaced early, with scores routed by role and urgency instead of waiting in a portal inbox.
Reporting programs
PROMs collection that meets the mandate
Built for the pre-op and post-op survey windows that reporting programs actually enforce.
Validated PROMs on the required schedule, including the long post-op windows when patients are home and hardest to reach.
Completion rates that survive the gap. Reminders ride the same channel patients already respond to, protecting the capture rates your reporting depends on.
Ortho today, more service lines next. CMS has finalized expansion of PROMs reporting beyond inpatient hip and knee, and Assess is built to follow it.
Why now

PROMs stopped being optional.

CMS now requires patient-reported outcomes for hip and knee replacement, and has announced expansion beyond the hospital. Collection is the hard part: patients are home when the surveys come due. That is exactly where Assess lives.

The orthopedic mandate, by the numbers
Jul 2024
Collection began
Pre-operative PROMs capture required for elective hip and knee replacement performed from July 1, 2024.
CMS IQR / AAOS
50%
Required capture
Minimum share of eligible patients with complete pre- and post-op surveys and risk variables.
CMS IQR / AAOS
FY 2028
Payment at risk
Hospitals that miss reporting requirements face an annual payment reduction.
J. Arthroplasty, 2024
2027
Expansion arrives
Mandatory reporting extends to outpatient and ambulatory surgical settings after a voluntary phase.
J. Arthroplasty, 2025

Hip and knee arthroplasty is where the mandate starts, not where it ends. CMS has finalized expansion of the same measure to outpatient and ambulatory surgical settings, and value-based programs continue to push patient-reported measures into additional service lines.

Reimbursement and funding
Screening that pays its way
Billable screening support
Delivery and documentation behind CPT-coded services, such as 96127, 96160 and 96161, and G0444.
Capture rates that hold
Reminders patients answer, so scheduled screenings are completed and billable, not missed.
Grant initiatives
Scheduled instruments and structured exports support grant-funded programs and community studies.
Value-based reporting
PROMs and screening results, structured for CMS, MIPS, and payer programs.

CPT codes shown as examples. Billing eligibility depends on payer policy and documentation.

Every patient scored, every score routed.

Most systems stop when the assessment is submitted. Assess keeps working the result: scores are routed, patients are supported, and the next assessment is already scheduled.

What you get
Pre-built, flexible, and never a dead end
Ready to run on day one, and built to your protocol when day one is not enough.
Pre-built assessments. Ready-made packages for major requirements: CMS PROMs windows, behavioral screening, and annual screenings.
Build and deploy your own. A flexible builder for research and study support, patient information, satisfaction, and even marketing.
Paired with Engage. Complimentary CareOrbit Engage journeys support patients around each assessment, with preparation, reminders, and education that lift completion and results.
Results that go somewhere. Scores routed by role and urgency, and structured results into your EHR, registry file, or team workflow.
Where teams start
Four proven starting points
The screening or PROMs requirement you are on the hook for, and who reports it today.
Ortho PROMs. The CMS hip and knee windows, pre-op and long post-op.
Behavioral screening. PHQ-9, GAD-7, and the instruments your program runs.
In-orbit check-ins. Light assessments woven into any journey.
Standalone eScreening. No orbit required: an order, a list, a QR code, or a text.
Instrument support
Validated instruments, on schedule
Standard instruments configured to your protocol, with scoring and thresholds your team sets.
PHQ-9 and PHQ-2 depression
GAD-7 anxiety
HOOS JR and KOOS JR hip and knee PROMs
PROMIS Global-10 global health
C-SSRS suicide risk screening
AUDIT-C alcohol use
PC-PTSD-5 trauma screening
GAIN substance use and behavioral health
Custom check-ins your protocol's questions
Custom instruments built to your study or program

Instruments and schedules are configured to your protocols and approved by your team.

Proven in the field

eScreening, tested where the stakes are highest.

The eScreening approach behind Assess is a proven solution in use across VA medical centers nationwide, where screening completion is a matter of safety, not paperwork.

Deployed at scale
Adopted across VA medical centers, with measured gains over paper screening.

In a published VA study of 1,372 newly enrolling veterans, electronic screening beat paper on accessibility, completion rate, clinical processes, speed of connection to care, and time to document required suicide risk assessments. By 2022 the program had been adopted at 19 VA medical centers with 18 more adoptions in progress. These are VA program results, cited as evidence for the approach Assess is built on.

Read the eScreening evidence →
A veteran completing eScreening assessments at a VA medical center with his care team
19+
VA medical centers
Adopted the eScreening program by 2022, with 18 more adoptions then in progress.
VA Diffusion of Excellence
1,372
Veterans studied
Published two-cohort study comparing electronic screening with paper screening.
Pittman et al., 2017
Higher
Completion and access
eScreening beat paper on accessibility, completion rate, and clinical processes.
Pittman et al., 2017
Faster
Connection to care
Quicker vesting into the health system and faster documentation of required suicide risk assessments.
Pittman et al., 2017

Pick one requirement. Prove it in a quarter.

Assess launches without an interface project, a portal rollout, or new work for your staff. 90 days to launch, and the first cohort reports capture rates against your baseline inside a quarter.

Zero disruption
Nothing added to anyone's day
Issued from the workflow you already run: an order, a patient list, a QR code, or a text.
No new FTEs. Nothing added to anyone's day.
White-label. Your brand, your voice.
Live in a quarter. From kickoff to first patient.
HIPAA, SOC 2, HITRUST. Documentation ready for review.
No risk, no lock-in. And no disruption to your offices.
EHR-friendly. A scheduled flat file, or nothing at all.
What happens next
Three steps from kickoff to live
A launch measured in weeks, with the numbers agreed up front.
01Pick the requirement, week one. The screening or PROMs mandate you are on the hook for. We agree on the two or three numbers this has to move.
02We build it, weeks two through six. Your instruments, your schedule, your brand and thresholds. We build it for your team's review.
03We measure against your baseline. The first cohort reports capture rates against your baseline inside a quarter.
Common questions
What your team might ask
The questions that come up in the first call, answered plainly.
Does my staff have to chase surveys? No. Scheduling, reminders, and escalation run automatically. Your team sees scores and acts on the ones that need attention.
What does IT have to do? As little as a scheduled flat file, or nothing at all. HIPAA, SOC 2, and HITRUST documentation is ready for review.
Can we bill for this? Assess supports the delivery and documentation behind CPT-coded screening services. Eligibility depends on payer policy.
How fast will we know if it works? 90 days to launch, and the first cohort reports capture rates against your baseline inside a quarter.

Start listening between visits.

Bring one screening mandate, one PROMs requirement, or one orbit you want to hear back from. We will show you what Assess collects and where it lands in your workflow.

Not ready for a call?
Get the CareOrbit Assess info sheet by email.