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Live within large, complex health systems including BJC HealthCare, Washington University, and Siteman Cancer Center  See results
Primary care orbit solutions

Your guidance in every patient's hands, all year between visits

Guided digital support tailored to each condition, visit, and protocol, carried from the first appointment through years of chronic care and prevention. Engagement is tracked at every step, so patients understand how and why to stay on track and your team knows who needs a nudge.

Book a 20-minute intro callGet the Primary Care info sheet
The whole practice: chronic conditions, prevention, annual visits, and the transitions that bring patients into your panel and keep them there.

A trusted digital guide your patients keep, from the first visit through every year after.

Your instructions and your best guidance, delivered when each one actually matters. Alongside the after-visit summary and the follow-up call, an orbit adds a consumer-grade digital mentor: engaging video, email, and text outreach that keeps patients informed, reassured, and on track between visits.

Built to your protocols before launch. Nothing added to your team's day.

One orbit, issued once, working for three audiences at the same time.
For the patient
They know what to do
A clear understanding of their conditions, their plan, and who is caring for them
Your instructions and reminders, on the day each one applies
Which symptoms mean call us, and which mean go to the ED
The same guide works for whoever helps them at home
For your team
Nothing added to the day
Ordered from the workflow you already run, no new FTEs
Fewer calls asking what the visit already covered
Your brand and your protocols, not a generic app
We build and maintain the content, including updates
For the practice
You can finally see it
Who opened their orbit and who never did, by patient
Check-ins routed back before the next visit
Engagement and completion by panel and by site
Optional: validated measures scored automatically
How to begin
Start with one, add the rest
Most practices start with chronic care or the annual visit. All four run as one guide the patient keeps.
Chronic condition support. Hypertension, diabetes, asthma and COPD, weight.
Annual visits and prevention. Wellness visits, screenings, and immunizations, booked and kept.
New patient onboarding. A welcome that starts the relationship before the first visit.
Care transitions. The handoff after a hospital stay or a specialist episode.
How it deploys
Issued from the workflow you already run
From the CareOrbit app, a scheduled flat file from any EHR, a patient list, a QR code, or a text message.
No new FTEs. Nothing added to anyone's day.
White-label. Your brand, your voice.
Live in a quarter. From kickoff to first patient.
Employer-based plans
Aligned with the benefit plan employees are asked to accept
For employers and plan sponsors introducing a new plan or a new primary care benefit, an orbit adds to the enrollment packet and the benefits meeting, not in place of them.
Plan acceptance. A guided introduction at open enrollment that explains what is changing and why the new plan works in the employee's favor.
Onboarding. Employees and their families walked into the new benefit: choosing a primary care home, first visit, and what is covered.
Reinforcement through the year. Covered preventive visits, screenings, and in-network care kept in front of employees long after the benefits meeting.
Employer-branded versions. Issued by worksite or plan population, with engagement visible to the benefits team.
The understanding gap

A year of health, managed in a few short visits.

Blood pressure, blood sugar, weight, medications, and every screening decision live at home, between appointments measured in minutes. The plan is explained in the room and carried out from memory for months. That is the understanding gap, and the figures below are what it costs. As visit time shrinks, extending your team's presence into those months matters more, not less.

What the gap costs
None of these are decided in your exam room. Each one turns on whether a patient understood the plan, kept taking the medication, booked the screening, or showed up for the next appointment, in the months when no one was there to remind them.
6 in 10
Adults living with a chronic disease
Managed almost entirely at home, on a plan explained in a visit measured in minutes.
CDC
About half
Of chronic medications not taken as prescribed
Non-adherence to long-term therapy is widely reported near 50%, and nobody sees the bottle between visits.
Published adherence literature
Up to 1 in 5
Scheduled visits end as no-shows
Published outpatient no-show rates vary widely by setting; each empty slot is unbilled time and an unmanaged patient.
Published no-show analyses
Under 10%
Adults receiving all recommended preventive services
The screenings and visits your quality contracts pay on, left to patient memory.
Published preventive services analyses

Industry rates from CDC, CMS, and published analyses, not CareOrbit outcomes. Rates vary substantially by practice and payer mix; bring your own figures and we will work from those.

Measurable ROI

How an orbit provides value.

Every orbit is built based on your target clinical and financial outcomes including revenue to protect, costs to lower, opportunities to expand and staff resources to support.

Targeted Outcomes
What an orbit is built and tracked against from the first patient forward.
01
Fewer missed appointments
Every kept visit is revenue, continuity, and a care gap that does not widen.
02
Closed care gaps
Screenings, immunizations, and follow-ups completed instead of chased at year end.
03
Better chronic condition control
Blood pressure, A1c, and weight, supported on the days between visits rather than at them.
04
Better medication adherence
Regimens only work when they are taken, and nobody sees the bottle between visits.
05
Fewer avoidable ED visits
A question answered at home instead of an unplanned presentation on a weekend.
06
Fewer inbound calls per patient
Every repeat call is staff time spent re-explaining what the visit already covered.
07
Higher annual wellness visit completion
A reimbursed visit most eligible patients never book.
08
New patient acquisition and retention
A branded welcome and wellness experience few competing practices can show.

Primary care journeys an orbit can carry.

Support the whole practice with a Primary Care Bundle: condition and visit orbits for patients and families, plus a template that versions the rest, covering journeys like these:

01
Healthy Life
Versions: general patient + senior + community. Condition orbits evolve here.
02
Annual wellness visit
Versions: Medicare AWV + adult physical
03
Hypertension
Home readings, medications, lifestyle
04
Type 2 diabetes
Versions: newly diagnosed + ongoing management
05
Preventive screening
Colorectal, breast, cervical, lung
06
New patient welcome
Onboarding into the practice
07
Post-discharge follow-up
The handoff back to primary care
08
Asthma & COPD
09
Vaccination & seasonal readiness
Clinical evidence

The trial behind the platform.

CareOrbit's controlled clinical trial ran in surgical oncology. Applied to a primary care panel, its percentages are a modeled transfer, not a measured primary care result.

Controlled clinical trialSiteman Cancer Center and Washington University
Guided patients understood more, called less, and stayed out of the hospital
Measured against usual care in hepatobiliary surgical oncology: 65% better understanding of the plan and side effects, 53% fewer calls to the office, 41% fewer readmissions, and 22% higher satisfaction. The engagement mechanism is the same one a primary care orbit runs on; the percentages are a modeled transfer, not a measured primary care result.
Read the trial results →
+65%
patient understanding of the plan and side effects
−53%
patient calls to the office
−41%
re-admission rate against usual care
+22%
patient satisfaction
Voices from the platform
What it sounds like when care is guided
From live oncology deployments. Primary care orbits are built on the same platform.
Patients see it as incredibly easy to understand and use. We use it to open up dialogues so much faster. Families just run with it!
Chief of Section, Surgical Oncology
It's seen as incredibly easy to understand and use. They (patients and families) just run with it.
Nurse Navigator, Siteman Cancer Center Surgical Department

20 minutes. Your primary care pain points, our platform.

No demo script, no obligation. We get introduced, hear which primary care moments are costing your team the most, and give you a brief look at the platform. Then we decide together whether it is worth a second conversation.

Book a 20-minute intro call
Not ready for a call?
Get the Primary Care info sheet by email.